Privacy Policy
Last updated: June 2026.
1. Data Controller
Official j.d.o.o., OIB (Tax ID): 72134802454
Kralja Zvonimira 17, 21000 Split, Croatia
Email: official.taxi.split@gmail.com
Phone: +385 95 805 1531
2. Data We Collect
We collect only data you voluntarily provide when making a booking or inquiry:
• Full name
• Email address
• Phone number (optional)
• Journey details (route, date, flight number)
If Google Analytics is active, we may collect anonymous technical data (IP address, device type, browser language) for website improvement purposes. Google Analytics does not record personal data.
3. Legal Basis for Processing (GDPR Art. 6)
• Art. 6(1)(b) — contract performance: processing is necessary to organise and confirm your transfer.
• Art. 6(1)(f) — legitimate interest: improving service quality and preventing fraud.
• Art. 6(1)(a) — consent: for analytics cookies (withdrawable at any time via cookie settings).
4. How We Use Your Data
• Organising and confirming your booking
• Communication related to your transfer (changes, flight delays)
• Sending a booking confirmation by email (via Resend service)
• Website improvement (analytics)
5. Sharing with Third Parties
We do NOT sell or share your data for commercial purposes. Data may be shared only with:
• Resend Inc. (email service provider, USA) — processed under the EU-US Data Privacy Framework.
• Google LLC (analytics) — anonymous data, only with your consent.
• Competent authorities — only when required by law.
6. Data Retention
• Booking data: 5 years (obligation under the Croatian Accounting Act, NN 78/15).
• Analytics data: per Google's policy (up to 14 months).
• Email correspondence: until withdrawn or deleted upon your request.
7. Your Rights
Under the General Data Protection Regulation (GDPR) you have the right to:
• Access — find out what data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction of processing — request a temporary halt to processing.
• Data portability — receive your data in machine-readable format.
• Object — object to processing based on legitimate interest.
• Withdraw consent — at any time, without affecting prior processing.
Send requests to: official.taxi.split@gmail.com. We respond within 30 days.
8. Supervisory Authority
If you believe your rights have been violated, you may lodge a complaint with:
Agencija za zaštitu osobnih podataka (AZOP) — Croatian Personal Data Protection Agency
Selska cesta 136, 10000 Zagreb, Croatia
www.azop.hr · azop@azop.hr
9. Cookies
We use only technically necessary cookies for the website to function. Analytics cookies are used only with your consent (managed via the banner on first visit). The website does not use marketing or profiling cookies.
10. Policy Changes
We reserve the right to amend this policy. All changes are published on this page with a new update date. We recommend checking periodically.
Official j.d.o.o. · OIB 72134802454 · Kralja Zvonimira 17, 21000 Split · official.taxi.split@gmail.com